How to get a refund using iTunes
Launch iTunes on either your Mac or Windows PC.
Click on your name at the top and in the dropdown select Account Info.
Type in your password when prompted in order to proceed.
Click on See All under your Purchase History.
Click on the arrow next to the purchase batch that contains the purchase youd like a refund for.
Click on Report a Problem next to the singlepurchase youd like a refund for, unless there is only one, then you may use the large Report a Problem button.
You will be routed to Apples website. Just follow the steps after signing in and request the Refund option and explain why.
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